ShipBob billing review

Review a ShipBob charge before raising a dispute.

Billing Guard helps organize invoice evidence and review signals before you decide what to raise. It does not file disputes or determine that a charge is invalid.

Review the invoice first

Build a review record

Associated invoice
Keep the billed period and invoice context attached to the review.
Transaction match
Compare date, reference, fee type, and amount for possible duplicates.
Baseline
Separate newly observed fees from changes to previously billed categories.
Deadline
Check the relevant review window against your own agreement and records.

Possible matching charges

Synthetic billing example

  1. Possible duplicate

    Shipping charge

    Matching evidence2 charges share date, reference, fee type, and amount
    Potential impact$184.20
    Review recommended

Before contacting support

  1. 1

    Explain the invoice

    Start with the billing CSV and its fee breakdown.

  2. 2

    Inspect the signal

    Trace the item to the available invoice and transaction evidence.

  3. 3

    Make your decision

    Verify the records and contractual terms before raising the charge.

Billing Guard is independent billing monitoring software for ShipBob. Not affiliated with or endorsed by ShipBob.

Review the evidence first.

Review the invoice first